7 Fixes to Try When Snapchat Won’t Open

Snapchat is a popular messaging and social media app that allows users to send photos and videos to friends. The app has become increasingly popular in recent years, but it’s not without its problems. One common issue users face is when Snapchat won’t open. There are a few different things that can cause this problem, but there are also a few things you can try to fix it.

Why won’t my Snapchat open?

There are many possible reasons why Snapchat won’t open. The most common ones include:

Poor or no internet connectivity. Snapchat may not work properly on an unstable internet connection

Buggy app cache. App developers usually use caching to improve the performance of their apps, but sometimes, it can be corrupted, causing strange errors that makes Snapchat unable to start.

Out of date app. Bugs are inevitable in any software. That’s why developers have to maintain their apps and release updates from time to time. Failing to have Snapchat up-to-date can be the main reason why Snapchat won’t open up.

Outdated phone firmware. The phone firmware serves as a base for apps to work. A recent version of Snapchat may not be fully supported on older firmwares.

Restart your phone and app

If your phone is acting up, one of the first things you should try is restarting it. This can fix a whole host of problems, from app crashes to battery drain. Restarting works extremely well with a bunch of other seemingly random issues. Snapchat is no exception, so if Snapchat isn’t working on your phone, try to reboot it.

Also, remember to close all apps and reopen.

Check your internet connection

Snapchat is an instant messaging app, so it is safe to said that in order for it to work properly you need a stable internet connection. Without a strong internet connection, you won’t be able to send or receive messages in time. Network packets carrying your messages can be lost or corrupted in the middle of its journey, causing all sorts of issues on the app, including but not limited to crashes, black screens or snaps not sending

If you’re using mobile data, make sure you have strong signals and network coverage. For users on WiFi, try restarting your router or modem, and make sure you have a good internet connection.

Update the app

Updating your app can help fix any bugs that may be causing problems. If you haven’t updated in a while, your app may be full of bugs that need to be fixed.

Check for updates to the Snapchat app on the Play Store (for Android) or App Store (for iOS). If you find one, update the app and see if that fixes the issue.

Updating Snapchat on Android

The Google Play Store comes preloaded on most Android phones and is the preferred way to update your apps.

  • Open the Google Play Store.
  • In the upper-right corner, tap your profile photo, and then tap Manage apps & device.
  • Tap See details under Updates available.
  • If updates are available for Snapchat, you’ll see it with an Updates button in the right corner. Tapping the Update button with trigger the download and update process.
  • The Snapchat won’t open issue should be resolved with the new update.

Updating Snapchat on iOS

It is crucial to keep your iPhone apps up to date. Not only will this ensure that you have access to all the latest features your apps have to offer, but it also allows developers to fix security vulnerabilities that could leave you at risk.

In order to update Snapchat on iOS, follow the steps described below:

  • Open the App Store tap your profile icon in the top-right corner.
  • Scroll down to the Available Updates section, where you’ll find any app updates that are ready to be installed. You can still use pull-to-refresh to force your device to look for updates.
  • Look for Snapchat on the list, if you see it, there’s an update available which you didn’t install. Tap on the Update button beside Snapchat to install its new release.

Check your phone’s storage

Android apps close automatically when they don’t have enough space to perform their tasks. In other words, low storage space can cause Android phones to freeze, then any apps that stores temporary data in the storage will be closed automatically. If you launch Snapchat only to see it closes immediately, then it is very likely that you have to check your phone storage.

In order to fix the problem, try to get rid of any apps, photos, music, or other large files that you don’t need, or store them in a cloud-storage service. And keep an eye out for potential bloatware that might be taking up space.

Clear Snapchat’s cache

Two methods to clear Snapchat’s cache are via in-app settings on iOS and Android, and via Android’s device settings.

Clear cache via app settings

Open the Snapchat app and follow the steps mentioned below to clear the app cache.

  • Launch the Snapchat app by tapping its icon.
  • Click on your profile picture in the top-left corner of your screen.
  • Click on the gear icon at the top right to open “Settings.”
  • Scroll down to “Clear Cache” under “Account Actions” and tap it.
  • Make sure to hit “Continue” in the pop-up window to finalize the action.

Clear cache via Android settings

In order to clear Snapchat app cache using the Android settings itself, open your Android device settings and follow the steps below.

  • Open device Settings, and select Apps.
  • Look for Snapchat in the list, tap it, and select Storage.
  • Tap Clear cache to delete all cached data for the selected app.
  • Repeat the process for other apps to continue clearing other app’s cache.

Reinstall the app

Reinstalling an app on smartphones is the simpler way to say “uninstall the app and install it again”. On Android, you can do all that using the Google Play Store.

In order to reinstall Snapchat on Android, follow the steps below:

  • Find and launch the Google Play Store app on your device
  • Tap on your account profile image.
  • Go to Manage apps & device
  • Select Manage tab and look for Snapchat in the list.
  • Tap Snapchat in the list to go to its app details page. Then tap on the Uninstall. After a few seconds, the apps will be deleted from your device.
  • Once the app is uninstalled, you’ll notice that the Install button lights up, tapping it will reinstall Snapchat again.

Check whether Snapchat is down or not

Snapchat is a global service, and their system is designed to be available at any moments. But in rare cases, there may be server outage in some locations. This doesn’t happen very often, but if you’re experiencing difficulties opening Snapchat, the issue may lies in their servers.

One of the best ways to find out if Snapchat is down is to check their official Support Twitter handle. The company is usually active on Twitter all the time and update any network or server issues. If you want to double-check to be sure it’s really Snapchat’s fault, you can do so using several services such as DownDetector or IsItDownRightNow.

We hope that the information above helped you successfully fix Snapchat. In case you find this article interesting, you may want to check out our other posts on Snapchat such as How to check if someone unfriended or blocked you on Snapchat and Fix Snapchat black loading screen and stuck on tap to load.

If you find any error in the article, please kindly correct us using the comment section below.

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