Connect JBL Headphones to Smartphones with Bluetooth and Cable

JBL is a well-known audio equipment brand, and they’re famous for producing high-quality sound devices. Whether you want to use them to watch a movie or to listen to music, they are both designed to deliver rich and powerful sound. But how do you connect to JBL headphones? 

In this article, we will show you how to connect your JBL headphones with several types of devices: iPhone, Android phone, Macbook, and so on. Read on to find out.

2 Ways to Connect JBL Headphones with Your Devices.

The process of connecting the headphones is easy, and can be done in two ways. One way is through Bluetooth, and the other one is through an audio cable.

Method #1. Connect through Bluetooth.

You can follow the steps below to connect JBL headphones through Bluetooth:

Step 1. Turn on the Pairing mode on your JBL headphones.

Press the power button of the headphones for a few seconds to turn on the device. If it is your first time powering on headphones, you’ll hear a sound indicating that your headphones are already in pairing mode. Along with the sound, you will see the blue light on your headphone’s right ear cover blink.

Step 2: Turn on your device’s Bluetooth for the pairing process.

Next, enable your device’s Bluetooth, so that you will be able to connect with the headphones. Select the "Bluetooth" option on your device and search for JBL headphones in the list of available devices.

  • On iPhone: navigate to Settings > Bluetooth. Choose “Other Devices” options to find the JBL headphone. 
  • On Android phones: Under Settings > Bluetooth, select “Pair New Device” option and click JBL device to connect.
  • On macOS: Open System Preferences > Bluetooth, or turn on Bluetooth on the top menu bar. Open Bluetooth Preferences, then click into the JBL devices and select Accept or Connect to pair.

Once you have found it, connect to it by entering its passkey if required. After that, you can enjoy listening to music with this pair of headphones.

Method #2. Using an audio cable. 

There are three types of JBL headphones. The first one is the Bluetooth wireless headphones (which we have guided on the pairing process in the earlier section), the next one is the wired headphones, and lastly, there’s the Lightning connector headphones which are specifically designed for Apple devices.

With the wired headphones, all you have to do is to connect one end of the audio cable to your smartphone or any other device you want to listen to music with and then plug in the other end into your headphone’s audio jack

You will hear a notification sound once it gets connected, and you can start enjoying your favorite music or making calls using these headphones.

Common Wireless JBL Headphone Pairing Issues.

Chances are, you have done all the above steps, but still are not able to connect your two devices. Below are some common connecting failures that you might encounter and how to deal with them:

#1. The JBL device doesn’t show in the device’s Bluetooth settings.

This issue likely happens due to the pairing mode not enabled on your headphones, or it is pairing with another device. You might want to take the steps below in order to double-check:

  • Step 1: Check to see if the headphone is powered on
  • Step 2: Check if there is a notification sound with blue light blinking when you hold the Bluetooth button for 5 seconds.
  • Step 3: If your headphones are connected with another Bluetooth device, you might want to disconnect that pairing before trying to connect it with your phone or laptop.
  • Step 4: If the headphone doesn’t pair with any devices, and you still can’t find it in the Bluetooth settings, then it’s time for a factory reset: press the Power, Volume up and Volume down buttons for 20 seconds. Your headphones will power back with the default pairing mode.

#2. No audio coming out although JBL headphones are paired properly.

Apple users are mostly the ones who encounter this problem. The cause of this might be because you have several audio outputs throughout your Macbook, iPad or iPhone. Here is how to fix:

  • Step 1: Go to the Bluetooth Settings to see if your device is connecting to any other Bluetooth devices.
  • Step 2: Disconnect or Forget the other devices so that your phone can identify and prioritize the JBL headphones once they are in the pairing mode.

#3. The audio is going in and out.

There are numerous reasons for the bad performance of audio, including:

  • Bad audio source: it is possible that you have played some bad quality Internet songs and assume that the breaking sounds might come from your headphones. If that’s the case, you might want to open them with the Speaker mode of your device to double check.
  • Too far distance: Bluetooth will work properly with 10 meters. If you have left your phone in a room and go to another room with your headphones, then the long distance might be the reason for the breaking sounds. 


We hope you find the above guidance and tips useful when pairing your newly bought JBL headphones with your devices. For other concerns and queries on how to pair or how to troubleshoot the pairing failure, leave us a comment below. We’re happy to hear and to help!

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